"Personal Information" is information that is personally identifiable like names, addresses, email addresses, or phone numbers, as well as other non-public information that is associated with the foregoing.
"Anonymous Information" means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.
Personal Information We Collect
We collect the following Personal Information that you submit to us voluntarily:
- Our registration process to create your Account requires you to provide Cleverbridge with your name, your mailing address, phone number and email address as well as a username and password of your choice. For customer authentication purposes, we also collect the answer to a password hint question.
- In order to purchase Products through the Store, you have to provide (and we will collect) your name, billing address, email address, and all the information necessary to charge your credit card, including your billing zip code and credit card number, or any other information required in connection with other payment methods that we may offer.
- If you contact the Cleverbridge Customer Support, we collect your name, email address and the description of your support request.
- When you contact us by sending us an email or when you use any of our contact forms, we will collect any information that is contained in (and/or attached to) your email or that you enter into such forms.
Personal Information Collected Via Technology
As you use the Store, certain information may also be collected passively, including your internet protocol (IP) address and the browser that you use to visit the Site. Cleverbridge also stores a small text file called a "Cookie" on your computer to store your login information (if any) and your personal preferences for the Store. Cleverbridge may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). While you will still be able to use the Store and order Products if you disable Cookies in your browser, certain parts of the Store may not function as effectively.
Since the foregoing information may be collected when you are signed into the Store, this information may be associated by us with Personal Information that we have collected from you.
Personal Information From Other Sources
We may receive Personal Information about you from other sources like telephone or fax, or from third parties that provide services for us in connection with the Store. We may add this information to the information we have already collected from you via the Store.
Use Of Information We Collect
In general, Personal Information you submit to us is used by us either to provide you with the Products that you order, respond to requests that you make, to better tailor the features, performance and support of the Store, and to offer you additional information, opportunities, and functionality.
We may also use your Personal Information to provide you with notifications related to your use of the Store, such as electronic newsletters or promotional emails, should you request to receive such communications from us.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We may also create Anonymous Information on how you use the Store or what Products were ordered. We may use this Anonymous Information for internal purposes, such as analyzing usage patterns so that we may enhance our Site, and we also reserve the right to use and disclose any Anonymous Information at our discretion.
Disclosure of Personal Information
We may provide your Personal Information to third party service providers and suppliers who work on behalf of or with us to provide you with the Store and Products, related customer service, and to help us communicate with our customers. Examples of such services include communicating with you via email, processing credit card payments, shipping Products, and/or providing customer service or fulfillment services for us. However, these service providers and suppliers do not have any independent right to use this information except as to help us providing the Store and Products.
Choices Regarding Personal Information
Unsubscribe instructions will accompany each newsletter or promotional communication you receive from us.
When we delete information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives.
Links to Other Web Sites
Privacy of Minors
We do not intentionally collect or maintain information from those visitors of the Site who are under 13 years old.
Security and Confidentiality
Cleverbridge has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including Cleverbridge, can fully eliminate security risks associated with Personal Information.
Changes in this Privacy Statement